Live Call API

Live Call API
This api will be used to get all live running call data report.

https://cloud.digidonar.in/api_v2/live_call_v2?authcode=authcode

Params

FORM PARAMETERS

total_live_calls
optional

Integer

Total live calls at the moment

msisdn
optional

Integer

End Customer number .

entrydate
optional

String

The date and time of live calls

member_num
optional

Integer

number of the agent

callstatus
optional

String

Status of the call if it was picked or not

lastupdatedate
optional

Integer

The date and time of last update

account_id
optional

Integer

The ID of the account

did_no
optional

Integer

The system number or DID

sid_id
optional

Integer

Call Unique Id ( for example-1586420216.7173x)

user_action
optional

String

How particular running call connected with B party i.e via "group" or via directly with "user" in flow.

channel
optional

String

Type of IVR Account ( for example: IVR, WEBOBD )

deskphone
optional

Integer

Assigned IVR Number

member_name
optional

String

Name of the member

recordingpath
optional

String

This is the link of recordings

group_name
optional

String

Name of the group

Updated 24 Apr 2023 Did this page help you?

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Call Report API

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Call Routing API

Live Call API

JS |

   {    "total_live_calls" : "1",
   "live_calls" : [
   {
   "msisdn" : "0928xxxxx",
   "entrydate" : "2022-01-14 13:39:02",
   "member_num" : "09717314xxx",
   "callstatus" : "Picked",
   "lastupdatedate" : "2022-01-14 13:39:11",
   "account_id" : "14047",
   "did_no" : "8069183xxx",
   "sid_id" : "1642147743.2466xx4",
   "user_action" : "group",
   "channel" : "IVR",
   "deskphone" : "806918xxx9",
   "member_name" : "Tikendra ",
   "recordingpath" : "/var/www/html/callrecords/incoming/01_2.wav",
   "group_name" : "callgroup8"
   }
   ],
   "type": "success"
   }

RESPONSES

200 |

200 ok : The request has succeeded