Reverse C2C API ( B Party=Member Number)

With this API, the first call will be delivered to the customer number, and the second call will be delivered to the assigned member number. Do remember that, Party B, i.e., the member number, should be added to the panel in the active position.

Reverse Click2Call API where B party is Member number

https://cloud.digidonar.in/api_v2/click_to_call_v3?calling_party_a=< calling_party_a >&calling_party_b=< calling_party_b>&deskphone=< deskphone>&authcode=< authcode>&call_from_did=1

Params

QUERY PARAMETERS

calling_party_a
required

Integer

The number who is going to receive the call first ( for example-9999xxxxx )

deskphone
required

Integer

Did or Deskphone assigned in account ( for example-0120xxxx)

call_from_did
required

Integer

Always mention as "1" ( Mandatory )

calling_party_b
required

Integer

The number who is going to receive the call once first party pick the call i.e second party (for example-9266xxxxx)

CallLimit
optional

Number

After using this optional parameter, call will be disconnect automatically after given duration. for example: if CallLimit=60 , then call will be disconnected afer 60 seconds automatically. Remember that it will be counted in seconds.

FORM PARAMETERS

campid
optional

Integer

Unique campaign id ( for example 9995 )

deskphone
optional

Integer

DID Number landed on member/customer number ( for example-0120xxxx)

Important Information:

Click to call flow : One call (Leg A ) will be initiated by agent, once he will pick the call then automatically 2nd call will be generated to connect with the End user ( Leg B).
Coin Deduction in click-to-call case: Leg B coin charges will be starts only once Leg B number will pick the call.
Party B mobile number should be added in the panel.

Updated 24 Apr 2023 Did this page help you?

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Click-to-Call API(B Party=Deskphone with CallGroup )

Reverse Click2Call API where B party is Member number

JS |

   {
   "type" : "success",
   "message" : "Call to Customer Initiate Successfully..",
   "campid" : 357xxx0,
   "deskphone" : "1204xxxxx"
   }

RESPONSES

200 |

200 ok : The request has succeeded