Call Routing API

Call Routing API
This API helps you to know all multiple routing of a particular call. It wll be used after disconnection of the call.

https://cloud.digidonar.in/api_v2/getroutingdetail_V2

Params

HEADER PARAMETERS

sid_id
required

Integer

Call Unique Id ( for example-1586420216.7173x)

FORM PARAMETERS

sid_id
optional

Integer

Call Unique Id ( for example-1586420216.7173x)

member_num
optional

Integer

Team Member Number ( fro example-0859xxxxxx)

account_id
optional

Integer

IVR Account unique admin account id

did_no
optional

Integer

Configured DID unique id. ( for example 22259 )

startdatetime
optional

Integer

Call Start Time (for example-2020-04-09 13:46:56)

total_duration
optional

Integer

Duration of Call (for example-200)

callresult
optional

String

Call status (for example- ANSWER,NOANSWER, BUSY)

hangupcause
optional

Integer

Call disconnection reason code from telco ( for example- 16, 19 etc )

channel
optional

String

Type of IVR Account ( for example: IVR, WEBOBD )

caller_num
optional

Integer

Caller number ( for example - 09999xxx )

Updated 24 Apr 2023 Did this page help you?

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Live Call API

JS |

   {    "total_live_calls" : "1",
   "live_calls" : [
   {
   "msisdn" : "0928xxxxx",
   "entrydate" : "2022-01-14 13:39:02",
   "member_num" : "09717314xxx",
   "callstatus" : "Picked",
   "lastupdatedate" : "2022-01-14 13:39:11",
   "account_id" : "14047",
   "did_no" : "8069183xxx",
   "sid_id" : "1642147743.2466xx4",
   "user_action" : "group",
   "channel" : "IVR",
   "deskphone" : "806918xxx9",
   "member_name" : "Tikendra ",
   "recordingpath" : "/var/www/html/callrecords/incoming/01_2.wav",
   "group_name" : "callgroup8"
   }
   ],
   "type": "success"
   }

RESPONSES

200 |

200 ok : The request has succeeded