Click2Call API ( Normal )

Usually this api will be used to integrate in 3rd party webapp & mobile app as company have both agent and customer number. Example: app calling for cab service, e-commerce, food delivery app or parent/teacher app.

Outgoing Click2Call API
This API is used to integrate calling option on the mobile app or CRM panel of the client.

https://cloud.digidonar.in/api_v2/click_to_call_v2?calling_party_a=< agent_number >&calling_party_b=< caller_number >&deskphone=< deskphone >&authcode=< authcode >&call_from_did=1

Params

QUERY PARAMETERS

calling_party_a
required

Integer

The number who is going to receive the call first ( for example-9999xxxxx )

calling_party_b
required

Integer

The number who is going to receive the call once first party pick the call i.e second party (for example-9266xxxxx)

deskphone
required

Integer

Did or Deskphone assigned in account ( for example-0120xxxx)

call_from_did
required

Integer

Always mention as "1" ( Mandatory )

FORM PARAMETERS

campid
optional

Integer

Unique campaign id ( for example 9995 )

deskphone
optional

Integer

DID Number landed on member/customer number ( for example-0120xxxx)

Important Information:

Click to call flow : One call (Leg A ) will be initiated by agent, once he will pick the call then automatically 2nd call will be generated to connect with the End user ( Leg B).
Coin Deduction in click-to-call case: Leg B coin charges will be starts only once Leg B number will pick the call.
To know more about incoming call report various status

Updated 24 Apr 2023 Did this page help you?

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Click-to-Call API's

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Click-to-Call API ( with CallGroup )

Live Call API

JS |

   {
   "type" : "success",
   "message" : "Call to Customer Initiate Successfully..",
   "campid" : 3494xx9,
   "deskphone" : "120476xxxx"
   }

RESPONSES

200 |

200 ok : The request has succeeded