Click-to-Call API's

You can make calls to your customers by using any of the click-to-call APIs that are available in this section, which you can utilise to reach out to your customers.

The need for customised click-to-call APIs has increased in parallel with the development of new technologies. Therefore, in order to better serve you, we have developed 4 different forms of click to call functionality, any of which can be used on an as-needed or case-by-case basis. As a reference for you, I'm also posting some screenshots here.

Click2Call API ( Normal )

Click2Call API (with CallGroup)

Reverse C2C API ( B Party=Member Number)

Reverse C2C API ( B Party=Deskphone with CallGroup)

Click-to-call Use case Diagram:

Updated 24 Apr 2023 Did this page help you?